TERMS AND CONDITIONS OF SALE

Preamble / Seller Identity / Access to Professional & Commercial Rules (if applicable)
The preamble sets out the purpose of these General Terms and Conditions of Sale and may also mention that certain products on the site are subject to specific sales conditions. It also specifies any professional or trade standards to which the seller commits.

These terms include but are not limited to the following information:

  • Methods of reproduction and archiving of these terms

  • Legal notices of the YOUR SITE site

  • General terms of use of the YOUR SITE site

  • Essential characteristics of the goods offered

  • Steps to complete a purchase contract online

  • Technical means for correcting entry errors

  • Languages offered

  • Terms of archiving access to the contract

  • Means to consult the professional and commercial rules the seller adheres to

  • Legal and contractual warranties

  • Delivery timelines, costs, and procedures

  • Order tracking and remote communication costs

  • Pricing details

  • Payment terms and security methods

  • Rights of withdrawal and how to exercise them

  • Contract duration and price validity

Last updated on [DATE]

YOUR SITE is a service provided by [YOUR COMPANY NAME]
Contact email: [EMAIL]

To view the legal notice of YOUR SITE, click here: [LINK to legal notice]
To view the Terms of Use of YOUR SITE, click here: [LINK to Terms of Use]

These terms govern exclusively the sales made through the YOUR SITE website.

They apply to consumers with full legal capacity and cover all orders placed on this site.

YOUR SITE is not the manufacturer of the goods sold. Product descriptions (photos, details…) come from supplier data. Nevertheless, YOUR SITE respects quality standards and current manufacturing norms.

If the product or its characteristics don’t match what’s received, please see [REFUND POLICY LINK] for details on our refund policy.

These General Terms are presented in French.

Section 1 — Contract Conclusion Steps
Order Process (via https://yourdomain.com)

Select products by browsing the site. Add items to your cart by clicking “Add to Cart.” At any time, validate your order by clicking “Checkout.”

Contract Validation
On clicking “Checkout,” a confirmation screen displays all selected products and options. You can edit your cart (quantities, remove items) or proceed by checking “I accept the GTCS” and “Secure payment.”
Ensure all delivery details are correct. Optionally save your information for future purchases. [LINK to Privacy Policy]

Next: click “Continue to shipping method,” then “Continue to payment,” then “Place order.”

After secure payment, a confirmation screen appears, and an email confirmation will follow shortly.

If a product is low in stock (typically over 100 units ordered), we reserve the right to refuse the order in whole or part.

You may correct any data entry errors at any point or contact us post-purchase to rectify mistakes via our contact form. [LINK]

Section 2 — Archiving and Access to Contracts
Contracts, orders, and invoices are stored securely and durably. You have the right to access these documents for orders worth €120 or more.

Section 3 — Legal and Contractual Warranties
Legal Warranties
If a product is defective, damaged, or not as described, we will repair, replace, or refund it. We also reimburse return shipping costs with proof (photos, video, etc.). See our Refund Policy.

Liability
We strive for customer satisfaction. However, we’re not liable for unforeseeable events, force majeure, third-party actions, or legal non-compliance in foreign shipments.

Section 4 — Delivery Terms
Delivery Method
Products are delivered to the address provided during order.

Delivery Times
Delivery arrives by the date in your confirmation email (typically 3–7 business days). Delays will be communicated by email, with alternate delivery arrangements offered.

If a product is unavailable, you will be informed and offered a substitute of equal quality or price.

Delivery Costs
Costs vary by product.

Order Tracking
Contact us via the contact form for delivery inquiries. We offer order notifications on average every two days.

Section 5 — Pricing
Prices are in Euros, inclusive of VAT. Check local import rules if ordering from outside France.

Section 6 — Payment and Security
Payment is charged only when the order is shipped; until then, cancellation is possible. In some cases, payments may be taken at order confirmation.

Payment Methods
Accepted: Credit cards (Visa, MasterCard, American Express, etc.) via secure Stripe servers. No bank data is stored on our site.

Security
Payments are SSL encrypted. We comply with PCI‑DSS standards and do not store card data.

Section 7 — “Satisfied or Refunded” Withdrawal Terms
You may return your purchase within 14 days of delivery without justification or penalty. Return shipping is your responsibility. Refunds (including shipping fees) are issued within 30 days of retraction. Non-eligible items include custom, audio/video recordings unsealed products.

Section 8 — Contract Duration & Price Validity
Products remain property of YOUR SITE until full payment is received. Prices are valid while offered online and available in stock.

Section 9 — Applicable Law & Courts
These terms are governed by French law. French courts have exclusive jurisdiction for any disputes.

Section 10 — Customer Service
For any inquiries, contact us at: contact@yourdomain.com

Section 11 — Personal Data
We collect data to manage orders and customer relations. Under French privacy law (January 6, 1978), you have rights of access, correction, deletion, and objection. Contact us via Customer Service.

Appendix 1 — French Consumer Code: Legal Warranty of Conformity
(Articles L211-4 to L211-14 summarized in French consumer protection law, covering conformity and redhibitory defects.)

Appendix 2 — French Civil Code: Warranty for Hidden Defects
(Articles 1641–1649 Civil Code related to hidden defects and the buyer's rights.)